What You Learn

Welle’s techniques are the safest applications of recovery-based, trauma-informed care. Our system focuses on behavioral safety management, not just intervention.

Tiered Techniques

As assessment experts, we train your staff to identify behaviors off baseline, enabling them to manage behavior proactively. We believe a customized and supported implementation of Welle into your organization delivers more effective trainings to foster a safe and supportive environment for both staff and all they serve.

  • Welle’s foundational behavioral analysis tools and verbal de-escalation techniques support a Welle Common Language for all within an organization.
  • As potential risk for behavioral escalation and violence rises through departments and job roles within an organization, our tiered training approach ensures all are equipped and empowered with the necessary skills needed.
  • Through partnership with our team, efficient implementation of the Welle System can be administered through customized staff and training agendas associated with each identified potential risk level.
What You Learn

70%

Verbal

The Fundamental tier of skills focuses on the ability to detect and verbally
de-escalate situations from the initial signs of agitation.

30%

Physical

The Standard and Advanced tiers include physical skills ranging from self-protection to restraints, for all body types, involving no pain compliance.

100%

Practical

Our techniques have been proven effective in real-world situations, securing the safety of staff and patients, while preserving the relationships necessary to deliver compassionate care.

The Lalemand Scale

This provides the common framework and language with which everyone in your organization can constantly assess and reassess the behavioral safety of patients and other customers.

behavior scale

About the Green Zone

For an individual to achieve behavioral health and stability, they must feel balanced and satisfied in three key dimensions. By fostering these success factors (in patients and staff), we can reinforce healthy behaviors and responses.

About the Red Scale

An individual's behavior can escalate through five levels of risk, starting at agitation and ending at threat of lethal. Knowing how to assess these levels - and understand the underlying feelings that a patient is trying to express - empowers each member of the team to make decisions with confidence to de-escalate a situation.

Bringing the
Classroom to the Floor

When you learn the Welle System, you don’t just learn techniques to de-escalate behavioral safety incidents. Prevention starts with awareness, assessment, communication, and documentation. Our Red Scale Documentation app, now available for Epic, reinforces the daily use of Welle Common Language to ensure accurate assessment and communication from shift to shift, while making documentation easier and faster!

Not in
healthcare?

The healthcare industry experiences 4x the amount of workplace violence as other industries. Our system has been developed to meet that standard, but it can be applied to other types of organizations and situations as well.

Healthcare & Related Fields

Other Fields