With our online courses and learning paths, you and your staff can learn verbal de-escalation skills on your own, at work or at home.
Online training can play many roles in the Welle System, from preparing for in-person training to refreshing and recertifying staff afterwards.
Online training typically takes half the time of in-person training, and because it can be completed on each trainee’s own schedule, it can further reduce training time away from work.
Our online courses can function on their own to train situational awareness, patient assessment, and verbal de-escalation skills.
Our online courses are very modular. They can be combined into a variety of learning paths for different roles and needs. Individuals can subscribe to courses on their own, or we can help your organization customize learning paths for your teams.
Here is a sample progression:
The S M A R T Principles
Making a Clear Request
Keeping a Conversation on Track
We require our staff with patient contact to complete five Welle online modules...in under two hours. Excellent healthcare examples are utilized such as patients refusing medications or showers. We previously utilized CPI but felt that the number of hours required to maintain the certification were not practical and there was not a focus on de-escalation and healthcare. Welle was very flexible and helped us to develop a training program to meet our needs.
We have been using Welle for 12 years. Welle prepares our teams to recognize changes in behaviors and to manage behaviors safely. The best part of Welle training is that it provides a positive way to engage those who are under stress or have experienced trauma. It provides us a way to build better lives though understanding what a rich, full life looks like and how to help others learn to cope by building these qualities into everyday interactions. We found online training saved time and money while being a convenient, modern option. Thank you, Welle for your partnership and professionalism!
Evaluating Welle for your organization? As part of your process, experience a free day of training at one of our public training events. Contact us to make arrangements.
